SHM Teams Up with Hilton and American Express to Provide Hotel Rooms for Frontline Healthcare Professionals

The Society of Hospital Medicine (SHM) has partnered with Hilton and American Express to provide discounted hotel rooms to frontline medical professionals in the U.S. during the COVID-19 pandemic. Our partnership with Hilton extends to you as a member of SHM, so all members of the frontline health care team can have a safe and welcoming place to stay as you support those impacted by COVID-19.

Bookings can be made in up to seven-day increments through by clicking here. Please see the How to Book the Frontline Medical Professionals Room Program document for additional details.

Online hotel bookings are now prohibited by government order in MA, ME, NY and VT. Healthcare professionals located in these states can book rooms by calling the Hilton reservation center at 1-800-HILTONS. In Europe, the Middle East and Africa, Key Workers are also eligible. Proper ID will be checked upon arrival.

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Please note that, like our members, Hilton’s hotel workers are adjusting to rapidly changing and often difficult situations, so some amenities may be limited in nature. For example, many hotels have had to reduce or close their restaurant services. Even with these changes, grab-and-go food options should be available at most locations.

The hotels will be staffed by team members who have received extra training on health and safety measures to protect their guests and themselves. Lobbies and common areas will also be regularly cleaned with the appropriate cleaning products. Daily housekeeping will not be performed in rooms during your stay, in order to protect not only our members but also Hilton’s other guests and team members.

SHM sends our deepest gratitude to all of you bravely caring for patients during this unprecedented public health crisis. We hope this partnership with Hilton and American Express provides some peace of mind, hospitality and the chance to recharge as you continue on your mission.